Legal
Privacy Policy
Last updated: January 1, 2025
At FirstCode.AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. Please read it carefully.
1. Information We Collect
We collect information you provide directly to us when you contact us through our website, request a quote, or communicate with us via email. This may include your name, email address, phone number, company name, and any other information you choose to provide. We may also automatically collect certain technical data such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide our services, send you updates or marketing communications (where you have opted in), improve our website and services, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties.
3. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymise it.
5. Third-Party Services
We may use trusted third-party service providers to help us operate our website and deliver our services (e.g. email platforms, analytics tools). These providers are contractually obligated to handle your data securely and only for the purposes we specify.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, object to or restrict certain processing, and withdraw consent at any time. To exercise any of these rights, please contact us using the details below.
7. Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: [email protected]